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TERMS & CONDITIONS

Introduction

These Terms and Conditions govern your use of the Solo Watches Ltd website and your purchase of products from us. By accessing or purchasing from our site, you agree to comply with these terms. Solo Watches Ltd reserves the right to update or modify these terms at any time.


Contact Information

 

Payment Methods

We offer several secure payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal: A fast and secure payment method.

  • Apple Pay: Easy and convenient mobile payments.

  • Klarna: Buy now, pay later options for flexible financing.

  • Bank Transfers: Secure and direct bank payments.

Payment must be received before orders are processed. Solo Watches reserves the right to cancel any order in cases of payment fraud or where payment cannot be verified.

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Order Processing

All orders are subject to acceptance and availability. We aim to process all orders promptly, but processing times may vary. In the event of pricing errors or stock discrepancies, Solo Watches Ltd reserves the right to cancel or adjust an order.

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Shipping

We offer worldwide shipping with varying delivery times depending on the destination:

  • Domestic Shipping: 3-5 business days.

  • International Shipping: 7-10 business days.

Tracking details will be provided once the order is dispatched. Please ensure the correct address is provided as we are not liable for lost packages due to incorrect shipping information.

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Returns & Refunds

We offer a 14-day return policy for unworn items in their original packaging. To initiate a return, contact us at solowatches@swissmail.com. Customers are responsible for return shipping costs. Upon inspection, if the product is unused and in perfect condition, we will issue a refund or exchange.

Refunds will be processed within 7-10 business days. If items are returned in a used or damaged state, we reserve the right to refuse a refund or issue a partial refund.

 

Warranty

All products sold by Solo Watches Ltd come with the manufacturer's warranty. Please refer to the specific product for warranty details. This warranty does not cover damages resulting from misuse, unauthorized repairs, or accidents.

 

Product Authenticity

Solo Watches Ltd guarantees that all items sold on our website are 100% authentic. We are not affiliated with any brands, and all products are sourced from authorized and trusted suppliers.

 

Liability

While we strive to ensure all information on our site is accurate, Solo Watches Ltd is not liable for any errors or omissions. We are not responsible for any indirect, incidental, or consequential damages that may arise from the use of our products or services.

 

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using our site, you agree to our privacy practices.

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Intellectual Property

All content on the Solo Watches website, including images, logos, and descriptions, is the intellectual property of Solo Watches Ltd. Unauthorized use of any content from our site is strictly prohibited.

 

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.

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Modifications to the Terms

Solo Watches Ltd reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of these terms.

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